Server support in Singapore, from a team that has seen it all
Your servers are where your business actually runs: your files, your email, your applications, your databases, the systems your staff rely on every day. When a server slows down, misbehaves or goes down completely, work stops and money is lost. CARE keeps your servers healthy, secure and running, and when something does go wrong, we are the team that knows how to fix it. We have supported Singapore businesses since 2007, so there are very few server problems we have not seen and solved.
We handle the whole life of a server: building and configuring new ones, migrating off old ones, monitoring them around the clock, and rescuing them when they fail. Physical or virtual, Windows or Linux, a single server or a room full of them, it is all familiar ground.
Well-maintained servers are also part of staying compliant. Keeping systems patched, secured and properly backed up supports your obligations under the PDPA, and for businesses in regulated sectors, helps you meet expectations such as the MAS Technology Risk Management (TRM) guidelines. We keep your servers healthy and keep the records that show it.
What we support
- Windows Server and Linux. Full support for Windows Server and Linux environments, including Active Directory, file, print, database and application servers.
- All major server hardware. We work across the major server brands, including Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem and Cisco UCS, whether the kit is yours already or we are specifying something new.
- Microsoft Exchange and SharePoint. Setup, migration, maintenance and repair, including rescuing broken Exchange servers and recovering crashed Active Directory.
- Virtualisation. VMware vSphere, ESXi and vCenter, and Hyper-V, so you get more out of your hardware with virtual servers done properly.
- Server migration. Moving you off ageing servers to new hardware, to virtual, or to the cloud, including file server and FSMO role migrations, with minimal disruption.
- 24/7 monitoring. Round-the-clock watching of server health and performance so problems are caught early, often before you notice them.
- Maintenance and repair. Proactive upkeep to prevent failures, and fast, expert diagnosis and repair when hardware or software issues do strike.
- End-of-service-life (EOSL) support. We keep older servers running safely past the manufacturer's end of support, sourcing spare parts and extending the life of hardware that still does its job, so you replace on your timeline rather than theirs.
Explore our server services
- Server Implementation for planning and deploying the right server for your business.
- Server Installation and Configuration for getting servers set up correctly and securely from the start.
- Server Migration for moving to new servers, virtual environments or the cloud without losing data or uptime.
- Server Monitoring for continuous oversight that keeps your servers healthy and catches trouble early.
Why CARE for server support
- Hard-won experience since 2007. We have built, migrated, monitored and rescued more servers than we can count, across every kind of business. The rare and the strange are not new to us.
- Real depth, in-house. Windows and Linux, Active Directory, Exchange, SharePoint, virtualisation and migration handled by our own engineers, not subcontracted.
- We fix the hard problems. Broken Exchange, crashed Active Directory, failed migrations, the situations other providers walk away from are often exactly what we are called in for.
- Secure and backed up. Server support tied into our cybersecurity and backup, so your servers are protected and recoverable, not just running.
- Part of your whole IT. Because we also handle managed IT and cloud, your servers fit the rest of your environment properly.
Frequently asked questions
Do you support both physical and virtual servers?
Yes. We work with physical on-premise servers and virtual environments including VMware vSphere, ESXi and vCenter, and Hyper-V. Many businesses run a mix, and we handle both.
Our server has crashed. Can you help?
Yes. Server failures are something we deal with regularly, including difficult cases like a crashed Active Directory or a broken Exchange server. Contact us as soon as possible and we will work to diagnose and recover it.
Can you migrate us to a new server?
Yes. We handle server migrations of all kinds, old hardware to new, physical to virtual, or on-premise to cloud, including file server and FSMO role migrations, planned carefully to avoid downtime and data loss.
Do you monitor servers around the clock?
Yes. Our 24/7 monitoring keeps watch on your server health and performance so issues are caught and acted on early, often before they affect your business.
Do we need a contract for server support?
Not necessarily. We can support your servers as an ongoing managed service, or help with a specific project or problem. We will fit the arrangement to what you need.
Want your servers in safe, experienced hands? Talk to CARE about server support and let a team that has done this since 2007 keep your systems running.
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